Legal notice

Site Editor

1 rue Jean Mermoz

Responsible for publication

Sophie Brun

Data Protection Officer

Sophie Brun



Graphic charter and web design / Conception & realization

Joli Projet

1- Intellectual property

The graphic charter and the contents of the site are protected by the relative legislation Code of the Intellectual Property and the applicable International Regulations. Consequently, any representation, reproduction, modification or, more generally, exploitation of the graphic charter or the contents of this site without the express and prior authorization of SOTRAB is prohibited.

Any unauthorized exploitation of these elements constitutes an act of infringement of copyright and / or right of distinctive signs and incurs the criminal and civil liability of the offender.

2- General conditions of use of the site and the proposed services

The use of the SOTRAB website implies the full and complete acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, users of the SOTRAB website are invited to consult them regularly.

This website is normally accessible at any time to users. An interruption due to technical maintenance may however be decided by SOTRAB, who will then endeavor to communicate to users before the dates and times of the intervention. The SOTRAB website is regularly updated by the publication manager. In the same way, the legal notices can be modified at any time: they nevertheless impose themselves to the user who is invited to refer to it as often as possible in order to take note of it.

3- Limitation of liability

The information on this site is as accurate as possible and the site is periodically updated, but may contain inaccuracies, omissions or deficiencies. If you notice a gap, error or what appears to be a malfunction, thank you to report it by email describing the problem as accurately as possible (page posing problem, triggering action, type of computer and browser used, …).

Any downloaded content is at the user’s own risk and under his sole responsibility. Consequently, SOTRAB can not be held responsible for any damage to the user’s computer or any loss of data resulting from the download.

Pictures are not contractual.

The hypertext links set up as part of this website to other resources on the Internet can not engage the responsibility of SOTRAB.

4- Contractual limitations on technical data

The objective is to provide a service that ensures the best accessibility rate. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible periods, in particular for maintenance purposes, to improve its infrastructures, for the failure of its infrastructures or if the Services and Services generate deemed traffic. unnatural.

SOTRAB and the host can not be held responsible in case of malfunction of the Internet, telephone lines or hardware and telephony related to the congestion of the network preventing access to the server.

5- Management of personal data.

The Client is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 and the General Data Protection Regulation (RGPD: No. 2016-679).

As data controller, SOTRAB undertakes to respect the legal provisions in force. In particular, it is up to the Customer to establish the purposes of its data processing, to provide its prospects and customers, from the collection of their consents, complete information on the processing of their personal data and maintain a record of treatments according to reality. Whenever SOTRAB processes Personal Data, SOTRAB takes all reasonable measures to ensure the accuracy and relevance of the Personal Data with regard to the purposes for which SOTRAB processes them.

5-1 Purpose of the data collected

SOTRAB may process all or part of the data:

  • to enable navigation on the Site and the management and traceability of services and services ordered by the user: login and use of the Site, invoicing, order history, etc.
  • to prevent and fight against computer fraud (spamming, hacking …): computer hardware used for navigation, IP address, password
  • to improve the navigation on the Site: connection and usage data
  • to conduct optional satisfaction surveys on
  • to carry out communication campaigns (sms, mail): phone number, email address

SOTRAB does not market your personal data which are therefore only used for necessity or for statistical and analytical purposes.

5-2 Right of access, rectification and opposition

In accordance with the European regulations in force, the Users of SOTRAB have the following rights:

  • right of access (article 15 RGPD) and rectification (article 16 RGPD), update, completeness of the data of Users right of locking or erasing data of the Users of a personal nature (article 17 of the RGPD), when they are inaccurate, incomplete, equivocal, out of date, or whose collection, use, communication or preservation is prohibited
  • right to withdraw consent at any time (article 13-2c RGPD)
  • right to limit the processing of User data (Article 18 RGPD)
  • right of opposition to the processing of User data (Article 21 RGPD)
  • right to the portability of the data that the Users will have provided, when this data is the subject of automated processing based on their consent or on a contract (article 20 RGPD)
  • right to define the fate of the data of the Users after their death and to choose to SOTRAB will have to communicate (or not) its data to a third party which they will have previously designated.

As soon as SOTRAB becomes aware of the death of a User and in the absence of instructions from him SOTRAB undertakes to destroy his data, unless their retention proves necessary for probative purposes or to fulfill a legal obligation.

If the User wishes to know how SOTRAB uses his Personal Data, ask to rectify or oppose their treatment, the User must indicate the Personal Data that he would like SOTRAB to correct, update or delete, in its entirety. identifying with a copy of an identity document (identity card or passport) in writing at the following address:

1 rue Jean Mermoz

Requests for deletion of Personal Data will be subject to the obligations that are imposed on SOTRAB by law, particularly with regard to the preservation or archiving of documents. Finally, SOTRAB Users may file a complaint with the supervisory authorities, and in particular the CNIL.

5-3 Non-disclosure of personal data

SOTRAB refrains from processing, hosting or transferring the Information collected on its Clients to a country located outside the European Union or recognized as “unsuitable” by the European Commission without informing the client in advance. However, SOTRAB remains free from the choice of its technical and commercial subcontractors on the condition that it presents sufficient guarantees with regard to the requirements of the General Regulation on Data Protection (RGPD: No. 2016-679).

SOTRAB undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to the attention of SOTRAB, it shall promptly inform the Customer and notify him of the corrective measures taken. In addition, SOTRAB does not collect any “sensitive data”.

5-4 Security

Whatever efforts are made, no method of transmission over the Internet and no method of electronic storage is completely secure. We can not therefore guarantee absolute security.

To ensure the security and confidentiality of Personal Data, SOTRAB networks protected by standard devices such as firewall, pseudonymization, encryption and password.

When processing Personal Data, SOTRAB takes all reasonable steps to protect it against loss, misuse, unauthorized access, disclosure, alteration or destruction.

6- Hypertext links

SOTRAB website may offer links to other websites or other resources available on the Internet.
SOTRAB does not have any way to control sites in connection with its websites. SOTRAB does not answer for the availability of such sites and external sources, nor does it guarantee it. It can not be held liable for any damage, of any nature whatsoever, resulting from the content of these sites or external sources, including information, products or services they offer, or any use that can be made of these elements. The risks associated with this use are the full responsibility of the user, who must comply with their conditions of use.
Users, subscribers and visitors to SOTRAB websites can not set up a hyperlink to this site without the express prior authorization of SOTRAB.

In the event that a user or visitor wishes to set up a hyperlink to one of SOTRAB’s websites, it will be up to him to send an email accessible on the site in order to formulate his request to set up a website. hyperlink. SOTRAB reserves the right to accept or refuse a hyperlink without having to justify its decision.

7- « Cookies »

A “cookie” is a small information file sent to the User’s browser and stored in the User’s terminal (eg computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet Service Provider, the User’s operating system, and the date and time of access. The Cookies do not risk in any case to damage the terminal of the User. They are likely to process the information of the User concerning his visit of the Site, such as the pages consulted, the searches carried out. This information allows SOTRAB to improve the content of the Site, the navigation of the User.

Cookies facilitating the navigation and / or the provision of services offered by the Site, the User can configure his browser to enable him to decide whether or not he wishes to accept them so that Cookies are registered in the Website. the terminal or, on the contrary, that they be rejected, either systematically or according to their issuer. The User can also configure his browser so that the acceptance or rejection of Cookies are proposed to him from time to time, before a Cookie is likely to be registered in his terminal. SOTRAB informs the User that, in this case, it may be that the functionality of its browser software is not all available.

If applicable, SOTRAB declines any responsibility for the consequences related to the degraded functioning of the Site and the services possibly proposed by SOTRAB resulting from the refusal of Cookies by the User of the impossibility for SOTRAB to record or to consult Cookies necessary for their functioning because of the choice of the User. For the management of Cookies and the choices of the User, the configuration of each browser is different. It is described in the help menu of the browser, which will indicate how the user can change his wishes for cookies.

If the User refuses the registration of Cookies in his terminal or his browser, or if the User deletes those who are registered there, the User is informed that his browsing and his experience on the Site may be limited. This could also be the case SOTRAB or one of its providers can not recognize, for technical compatibility, the type of browser used by the terminal, the language and display settings or the country from which the terminal seems connected to the Internet.

If the User refuses the registration of Cookies in his terminal or his browser, or if the User deletes those who are registered there, the User is informed that his browsing and his experience on the Site may be limited. This could also be the case SOTRAB or one of its providers can not recognize, for technical compatibility, the type of browser used by the terminal, the language and display settings or the country from which the terminal seems connected to the Internet.

8- Disputes

These conditions are governed by French law and any dispute or litigation that may arise from the interpretation or execution of these will be the exclusive jurisdiction of the courts on which the head office of the company SOTRAB. The reference language for settling potential disputes is French.


Client: any professional or natural person capable within the meaning of articles 1123 and following of the Civil Code, or legal person, who visits the Site subject to these terms and conditions.

User: Internet user connecting, using the aforementioned website.

Personal data: “Information that allows, in any form whatsoever, directly or indirectly, the identification of natural persons to which they apply” (Article 4 of Law No. 78-17 of 6 January 1978). The terms “personal data”, “data subject”, “subcontractor” and “sensitive data” have the meanings defined by the General Data Protection Regulation (GDPR: No. 2016-679).

Graphique design: means the creations relating to the general structure of the Site, in particular brands, logos and graphics.

Content: designates domain names, photographs, animations, texts, case descriptions and achievements.